Unhappy client

<p>There was storm that happened in March in Queenstown and damaged the painting in our house, We were not aware or should i say sure whether it was covered or not by the insurance. So i called in May to quiry about the incident and fortunately for us they say it is covered. We took the pictures and sent to Manqoba Dlamini. A week later i made a follow up of which the claim was being handled by Yolande Markham. An accessor inspected the house on the 1st June 2017 and the friday of the 9th June 2017 i made a follow up and they told us the claim was rejected. </p> <p> </p> <p>I find that very unfair because we told them the reason of not launching the complaint the time it happened. It was our 1st claim and this is the service we get from them after 4years of paying the insurance. We need assistance.</p> <p> </p> <p>Regards,</p> <p>Thami Beauty</p>