UNFIT FOR INSURANCE COVER- ***********

Towards end of November 2022, I did vehicle insurance quote and they seemed reasonable. We agreed on derbit order dates. few days later I got policy schedule. Reading through the documents, I found unreasonable things; increased access amount, penalties when driving during certain hours, penalties when vehicle is being driven by another person, 6 months waiting period. I then ruled this insurance based on their terms and conditions. I then called them and requested cancellation as their insurance terms were not very accommodating. I received a confirmation of cancelation via email. and I was told derbit order has also been cancelled. at the end of the month, I see a derbit order going through. I call them and they promise to refund within 3 days. up until now, there is no refund. everytime I call them they say refund is being processed. I am glad I cancelled their cover. Judging from this experience, it would be a nightmare to claim whenever there is accident. I do not see them dealing with claims. they are not fit for insurance covers. DO NOT INSURE WITH THESE PEOPLE