PR
Peter R

1 reviews | Active since Oct 2022

21 Oct 2022, 06:30

Unfair treatment from iwyze

I lodged a claim for my damaged stove and they asked me for damaged report that I must pay for and I ask them to do assessment themselves and refused saying is not their responsibility as a result my claim was declined.. Unprofessional and always looking for reason not to pay

0
Replies (1)
iWYZE
iWYZE's reply24 Oct 2022, 08:12
Official
Dear Peter
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the claims team for urgent assistance.  Kind regards The iWYZE Team