Unfair policy from Iwyze

While being insured with Iwyze in 2014 I had a house break in. AS there was no sign of forced entry my claim got rejected. Not even the fact that the ******* were arrested could proof that it was a valid claim and the ombudsman agreed with them and the claim was still rejected. I then moved my business else where. Now, after 4 years I thought let me give them another chance, if their premium is good enough I will consider doing business with them again. To my surprise they did not want me!!!! When the consultant heard that I had a declined claim he indicated that it is policy for them not to do business and they can not give me quote!! I can not understand that. It is not my fault that my house was broken into. Why should I once again be a victim? Surely the fact that someone got arrested should be proof enough that I was not trying to do a ****? This has just once again reminded me why I left them in the first place. When you need them they are not there.