DB
Dominique B

1 reviews | Active since Sept 2011

26 Aug 2022, 09:08

Unauthorized debit order

I last belonged to Old mutual gap cover 2021. I had cancelled my policy due to the fact that i submitted two separate claims to them which they declined. I stopped paying my premium, since September 2021 it was good as i had no more dealings with them. Today i see a debit order they tried taking out of my acc, this is ******** as I did not consent for them to do so(theft and *****).. I will be reporting them to the ombudsman as well as they had no right to do what they did

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Replies (1)
iWYZE
iWYZE's reply26 Aug 2022, 10:33
Official
Dear Dominique

We acknowledge receipt of the complaint and the contents have been duly noted.
 
Kindly allow us some time to investigate the concerns raised and we will revert with feedback.
 
Regards
The iWYZE Team