XS
Xoli S
1 reviews | Active since Sept 2016
27 Oct 2022, 08:00
Unauthorized debit order
I cancelled my insurance with them when I sold my vehicle in February 2022. Today 8 months later they went and debited my account without my authorization. A whole R1300 randomly.
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Replies (2)
iWYZE's replyOfficial
27 Oct 2022, 11:42Dear Xoli
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
iWYZE's reply27 Oct 2022, 11:42
Official
Dear Xoli
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
XS
Xoli S's updateReviewer Update
02 Nov 2022, 08:56I still haven't been assisted? When will this be attended to and when will I get my refund???
XS
Xoli S's update02 Nov 2022, 08:56
Reviewer Update
I still haven't been assisted? When will this be attended to and when will I get my refund???