UNAUTHORISED BILLINGS

Item: iWYZE
Rating: 1
Author: Alexa H

<p>I'm at my absolute wit's end. How many times do you have to CONFIRM cancellation to actually CANCEL my policy???!!! I have cancelled on email as well as on the phone. REFUND me for November and December, I cancelled my contract on the 28th of October. This is an ******* way to fund yourselves using MY money.</p>

Helpful (0)

Replies (2)

iWYZE's replyOfficial

19 Dec 2016, 15:04

Hi Alexa,

We sorry the hear that your request has not been processed but can confirm that we have escalated to our Retentions Dept. to process according.

They will be in contact with you soon.

Best regards,

Rodwell

iWYZE Team

iWYZE's reply19 Dec 2016, 15:04

Official

Hi Alexa,

We sorry the hear that your request has not been processed but can confirm that we have escalated to our Retentions Dept. to process according.

They will be in contact with you soon.

Best regards,

Rodwell

iWYZE Team

Alexa H's updateReviewer Update

11 Jan 2017, 18:40

Rodwell, I am STILL being billed. I have cancelled FOUR TIMES!!!! This is *******!!!!!

Alexa H's update11 Jan 2017, 18:40

Reviewer Update

Rodwell, I am STILL being billed. I have cancelled FOUR TIMES!!!! This is *******!!!!!