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Nelisiwe N
1 reviews | Active since Jul 2020
20 Jul 2020, 18:10
Unattended Insurance Policy Claim
I have iWyze insurance Policy covering my car. I had an accident a month ago and I made claim the following day after an accident. I supp**** them with all the information they required as soon as they wanted it. Up until today they have not help me with anything. I phone them almost everyday and they promise to get back to me but they don't do that. That has been going on for the past four weeks.
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iWYZE's replyOfficial
21 Jul 2020, 08:30Dear Nelisiwe,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we have escalated your complaint to our claims department to call and provide you with feedback on your claim.
Regards,
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we have escalated your complaint to our claims department to call and provide you with feedback on your claim.
Regards,
The iWYZE Team
iWYZE's reply21 Jul 2020, 08:30
Official
Dear Nelisiwe,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we have escalated your complaint to our claims department to call and provide you with feedback on your claim.
Regards,
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we have escalated your complaint to our claims department to call and provide you with feedback on your claim.
Regards,
The iWYZE Team