BM
Beullah M
1 reviews | Active since Dec 2014
15 Jan 2024, 10:23
Un authorised forced debit for a cancel cover with old mutual insure
Hello peter, i cancel a car cover with old mutual insure and even get the cancellation letter dated 22 March 2023 however they keep in sending through debit to my bank account, each time they do that the bank charge me R147 *2 for Insufficient fund debit every month even in december 2023 the did try their luck, i have to pay the bank money i don't have for the cover i do not want and have cancel but old mutual insure keep on forcing their muscle toe my bank account.
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Replies (1)iWYZE's replyOfficial
17 Jan 2024, 12:27Good day Beullah,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the customer care department to assist further.
Regards
The iWYZE Team
iWYZE's reply17 Jan 2024, 12:27
Official
Good day Beullah,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the customer care department to assist further.
Regards
The iWYZE Team
