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PHAKAMANI M

1 reviews | Active since Mar 2022

15 Mar 2022, 09:34

They only care when you are a potential customer

I have noticed that the only option to make them call you or respond to your calls as their existing customer is to act as if you are a potential customer, then they will call you within a second, something they don't do when you are an existing customer.

I am still waiting for their response on my emails till todate as they do not take my calls

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Replies (1)
iWYZE
iWYZE's reply25 Mar 2022, 09:41
Official
Dear Phakamani
 
 We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
 Please be assured that we have directed your request to the team for urgent assistance.  Kind regards
 The iWYZE Team