MM
Mlibo M

1 reviews | Active since May 2020

29 Jul 2025, 17:14

The worst of them all

I had the worst experience and have since spent my free time telling my colleagues to cancel or not to take any policy with them.

I filed my claim after water damage to my BMW and it took them over 2 months to give a proper response. Kristel was the most condescending and rude person to deal with. Would not even listen to anything I had to say. She said they don't cover "mechanical damage" and even refused to send recordings from when I took the cover as I had asked about damage from floods, fires, etc. Took them to court and unfortunately got unemployed before I could follow through.

I hate iWyze with a person and will decampaign them everytime I am bored to clients, friends, colleagues and everyone else who cares to listen

0
Replies (2)
iWYZE
iWYZE's reply29 Jul 2025, 17:23
Official
Dear Mlibo,
We’re sorry your experience with us was disappointing. 
Your feedback is being taken seriously, and we’re here to assist you.
Regards, 
The iWYZE Team  

MM
Mlibo M's update29 Jul 2025, 18:42
Reviewer Update
no sorry. it was the 4th of April