TM
Thandi M

1 reviews | Active since Jun 2021

19 Mar 2022, 08:11

The worst insurer award goes too..... Iwyze!!!!!!!!!!!!!!!!!

I have been trying to get hold of iwyze for the past weeks. I would be in line for 20 minutes and more with no assistance or whatsoever. When I joined them, I told them to please send me a link where I can send the car pictures since I am in maternity leave so basically I can't go anywhere. I received non of that. No email detailing my cover! Nothing! Eventually decided to call again to cancel them. I finally got hold of a lady who said she will make an urgent request for them to call me back. Till today no one has!! And now they are telling me about legal action? The nerve!!

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Replies (1)
iWYZE
iWYZE's reply25 Mar 2022, 09:36
Official
Dear Thandi
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the team for urgent assistance. 
 
Kind regards

 
The iWYZE Team