1 reviews | Active since Jun 2017
The worst insurance with *********** staff
<p>After a month insurance rejected my claim, I'm back at my senses. I've looked at their reasons and also looked at the way the conduct their claim and I must say it's quite obivious that Iwyze Lynne Alexander is a team leader for a reason. Lynne Alexander had two choice to process my claim in that the extra access be paid towards the claim and the claim get processed or maybe the worst case senario for the client reject the claim. Lynne Alexander didn't waste time to rejcet the claim and refunded the premiums paid towards the policy and cancelled the policy and call in after a week asking if I'd like to insure the house hold content and other offers to services they offer. Lynne Alexander have rejected the claim on baisis that the car didn't part at a recorded parking residence and that the time of the accident the car was driven by the son of the insurer. Moreover the car was not ****** so I don't see why there should the parking over night come in place. The driver was not the insured yet there is a penality fee that one pay if that's the case. But in this instance the policy was cancelled and the amount of premiums was refunded. </p> <p> </p> <p>I'm now sitting with a s**** car that they advised me to go pick up at Hall Mark Auto and see what I want to do with it as they are not interested in assisting me further. One other thing about Iwyze is that you will have to build a mountain to be assisted to get hold of consultant who is well trained and smart enough to assist the customer. One of the worst response I got from one of the consutant was that she is not well computer literate so she is having trouble assisting me. </p> <p> </p> <p>Now they have been ingnoring any of my correspondence regarding the claim. This is the worst insurance whom even careless to assist their clients and train their staff enough to handle minimum ability to get their clients satisfied. </p>
Dear botlhale-jonathan-jb-matlou
Complaint ***
We're sad to hear that our service has disappointed you.
We are reviewing the claim and will contact you should we require any further information.
Regards
iWYZE Team
Dear botlhale-jonathan-jb-matlou
Complaint ***
We're sad to hear that our service has disappointed you.
We are reviewing the claim and will contact you should we require any further information.
Regards
iWYZE Team
Dear botlhale-jonathan-jb-matlou
Complaint ***
We're sad to hear that our service has disappointed you.
We are reviewing the claim and will contact you should we require any further information.
Regards
iWYZE Team
Dear botlhale-jonathan-jb-matlou
Complaint ***
We're sad to hear that our service has disappointed you.
We are reviewing the claim and will contact you should we require any further information.
Regards
iWYZE Team
