kL
kennedy L
1 reviews | Active since Mar 2013
11 Apr 2024, 11:00
The worst customer service on claim submission
I have sent a motor accident claims application to Old Mutual and I still have not received any assistance. I also did call in and I have been transferred to the Claims department only for the phone to just hang up. This has to be one of the worst customer service I have ever had. I has been over 2 weeks now since I have last submitted a claim.
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iWYZE's replyOfficial
11 Apr 2024, 17:12Good day Kennedy, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further. RegardsThe iWYZE Team
iWYZE's reply11 Apr 2024, 17:12
Official
Good day Kennedy, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further. RegardsThe iWYZE Team