LM
Lydia M

1 reviews | Active since Mar 2025

21 Jul 2025, 09:29

The unexpected fluctuating access fee

Fluctuating access fee and poor communication when you desperately need their assistance

0
Replies (3)
iWYZE
iWYZE's reply21 Jul 2025, 09:32
Official
Good day Lydia M,

We’re very sorry to hear about your experience. Your feedback has been noted and is being reviewed to ensure it’s addressed appropriately.

Regards
The iWYZE Team

Best regards,

iWYZE
iWYZE's reply21 Jul 2025, 09:33
Official
Dear Lydia,
We’re sorry your experience with us was disappointing.
Your feedback is being taken seriously, and we’re here to assist you.
Regards,
The iWYZE Team 

Best regards,

iWYZE
iWYZE's reply21 Jul 2025, 12:15
Official
Dear Lydia,Thank you for allowing us the opportunity to look into your concerns.We truly value your feedback and appreciate the chance to make things right. We're pleased to confirm that our Claims Team has reached out to you and worked to resolve the matter.Your satisfaction is very important to us, and we remain committed to providing support whenever you need it. Should there be anything else we can assist you with, please feel free to get in touch.
Regards,
The iWYZE Team 

Best regards,