BL
Beverly L

1 reviews | Active since May 2016

17 May 2024, 18:03

The most horrible experience , from Client services to Claims dept

The most horrible experience , from Client services to Claims dept . Failed to simple answer about the T's n C' of my policy n bad attitude . Gloria from claims takes the cup of HORRIBLE service . I will be cancelling based on how scary n uncaring your dept are n just made me think how worse would it be comes claims stage . I simply called for clarification regarding my policy schedule

0
Replies (1)
iWYZE
iWYZE's reply18 May 2024, 08:24
Official
Good day Beverly L,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team