THE FOLLOW UP AND STILL NO SERVICE !!!!!!!! BUT THEY KEEP TAKING YOUR MONEY LIKE NOTHING IS WRONG. VERY UNHAPPY AND ****ED OFF !!!!!!!

i requested for the assessors from iWYZE and Milano panelbeaters report and job card to be forwarded to me ON THE 14/07/2020 and all the communication between all parties to be sent to me so i can follow this matter up with the insurance Ombudsmen.

but all i get as a response ON THE 17/07/2020 is

"The assessor has informed me that you should take the vehicle to an approved assessment center and do a proper assessment on your vehicle at your own cost and provide us with the assessment report on the contrary Once this is completed you can send me the report and I can forward it to our assessor to assist going forward"

So now iWYZE is telling to go and do the assessors JOB ALSO !!!!!!!!!!

i have been given NO !!!!!!!! reason why i need to go do this assessment , if on has been done to compare with the assessors one why is that also not sent to me, NOW AFTER PAYING A R9000.00 EXCESS I NEED TO GO AND SEND MORE MONEY ON A JOB THAT WAS NOT DONE RIGHT THE FIRST TIME, and is a repeat job less then 6 months from being fixed.

I ASK AGAIN PLEASE SEND ME ALL REQUEST INFORMATION SO I CAN TAKE THIS MATTER FURTHER.

EVERY MONTH MY DEBIT ORDER IS TAKEN AND I NEVER CALL iWYZE TO TELL THEM THAT THEY MUST GO TO THE BANK AND ASK FOR THE MONEY IN PERSON. !!!!!!!!!!!!!!!!!!

THIS WHOLE MATTER IS UPSETTING !!!!!!! AND I AM SLOWING LOSING MY COOL AS I AM BEING TREATED LIKE **** , DURING THESE TIMES WHEN PEOPLE CANT AFFORD ANYTHING AND LOSING THERE JOBS THIS IS THE RESPONSES I RECEIVE FROM MY INSURER...!!!!!!!!!!!

i have wasted to much time on this matter and i am very upset, its time i took a legal and social media stand.

I am giving 2 business days to receive a response.

Very disappointed , upset , and lost for words , after tell friends and family how great iWYZE was here i am egg on my face and fighting for the right thing to be done.

i have never had this kind of service ever in my life but my money is go enough to be taken every month.