1 reviews | Active since Jul 2022
THE EXPENSIVE DISAPOINTMENT
I unfortunately had terrible experience with IWYZe Car insurance Was unfortunately involved in a single car incident where i hit a pothole and my Jeep Wrangler had a "DEATH WOBBLE" so bad that it completely switched off. As expected I submitted a claim. Car towed, and an Assessor asigned to my case. Few days later I get a Response from IWYZE stating that the "DEMAGES" assessed amounted to less than what i was suppossed to pay for my access, that i might as well fix the car myself\.
Naturally, I agreed and instructed them to lialise with the panel beaters to commence the repais. Fast forward to 2+ months down the line, i have not received any update on my car, niether from the panel beaters nor from my insurance. I call IWYZE, they said they they released the car the day they sent the correspondence that i fix the car... Yet there's no official release letter. My greatest displeasure came about when i was expected to pay the panel beaters over 15k on STORAGE FEES.. expensesthat should have been accounted for by IWYZE ..i paid it...
Had to take the car for Diagnosis at a different repair shop... the report i got suggested that not only the fanbelt was demaged ( as initially suggested by IWIZE ASSESSOR), but the front suspension had damages too...very expensive damages.
IWIZE has completely failed me, and continue to do so for many more loyal clients.
This has to stop!!!!!
We’re sorry your experience with us was disappointing. Your feedback is being taken seriously, and we’re here to assist you.
Regards
The iWYZE Team
We’re sorry your experience with us was disappointing. Your feedback is being taken seriously, and we’re here to assist you.
Regards
The iWYZE Team
