1 reviews | Active since Oct 2015
THE EVIL OF IWYZE INSURANCE underwritten by MUTUAL & FEDERAL
<p> </p> <p>A house break in left my family, recoverying from an ex husband's addiction, in a worse position, when the very conversation I had with their consultant has no trace, and used as a reason to decline my claim. The problem with consultants who will remind you that the conversation is recorded, is done so to benefit the company either way. Unfortunately Joe Public has no control over this unless we wise up & record conversations ourselves.</p> <p>My car goes to my regular machanic for an engine overall. The machanic is hospitalised & I am told he is dying. I call Iwyze immediately to remove my car but could not remember the last 2 digits of my car registration no thus, according to the consultant, my car cannot be towed. The machanic dies hours later and my parts are ******. Over 2 months, while my car is in Iwyze possession, the process delayed for various reasons but never told its because they waiting on a police report, I am eventually told "we can't entertain your claim". This because I failed to remember I once owned a microbus, which incidently was not insured. My car is ceremoniously dumped at my home. The engine block now rusted from the more than 2 months wait. Off I send an email, no response to date. The costs has become unaffordable for me, but surprise....I just checked my bank statement....cover for July was taken. Unfortunately too late to reverse the payment. lwyze would probably seek, no matter how long it takes, a reason not to repay me.</p> <p>This makes me wonder.... What is the difference between the accussed in my ****, housebreaking & ***** cases and the fat cats of Iwyze?? Does their high priced legal team make them any different to the legal aid lawyer of the accussed?? Truth is, fat cats in Gucci suits and the accussed in his tracksuit are the same. They all live off ill gotten gains without remorse or apology which makes them equal in my eyes.</p> <p>So everytime I am forced to take a taxi to the trial of the acussed and struggle to replace ****** household goods, I will be doing so without begrudging or cursing you, accepting that you are part of the evil world, just another institution and person with no moral compass, and thank God that regardless, but by the grace of God, I have a high standard by which I live, that I will never treat your kids, grandkids, etc likewise should they be in my classroom. An expensive life lesson I have learnt. Silly me, actually accepting a more expensive package of insurance cover, even with my 5% discount, because it was "Old Mutual".</p> <p>However, for the unsuspecting potential victim, especially women in a similar position as myself, I will use every platform available to warn people. Point of reference?? Feel free to ask the lazy, rude Saps officers and the accussed in my ******** cases.</p> <p>Take your hard earned money, and find a reputable insurance company. Iwyze is not an option. There are companies, though only a few, who will treat you differently and provide you with a great service.</p> <p> </p> <p> </p> <p> </p>
Good day Mrs. Blake,
We do take note of your matter especially the fact that another premium was deducted. We can confirm that we have escalated a request to our Client Services Dept. to check why this has not been done and to please process ASAP.
Our Client Services Dept. will be in contact with you soon to confirm that your policy has been cancelled and discuss any refunds due.
We do apologise for the inconvenience caused.
Best regards,
Rodwell
iWYZE Team
Good day Mrs. Blake,
We do take note of your matter especially the fact that another premium was deducted. We can confirm that we have escalated a request to our Client Services Dept. to check why this has not been done and to please process ASAP.
Our Client Services Dept. will be in contact with you soon to confirm that your policy has been cancelled and discuss any refunds due.
We do apologise for the inconvenience caused.
Best regards,
Rodwell
iWYZE Team
Hi Mrs. Blake,
We can confirm that your policy has been cancelled and Lucas Segone from our Client Services Dept. called you to advice regarding your refund due. You call was answered and Lucas sent you an e-mail.
Lucas will try again to contact you alternatively, please respond to his e-mail sent or call him directly on ********** .
Best regards,
Rodwell
iWYZE Team.
Hi Mrs. Blake,
We can confirm that your policy has been cancelled and Lucas Segone from our Client Services Dept. called you to advice regarding your refund due. You call was answered and Lucas sent you an e-mail.
Lucas will try again to contact you alternatively, please respond to his e-mail sent or call him directly on ********** .
Best regards,
Rodwell
iWYZE Team.
Apologies at this stage has no value. It does not payout for the housebold items lost or my car being fixed. Each day that my car remains as is, it looses value. In desparation I tried to sell my car but potential buyers are reluctant once they see it. Each day I struggle to manage without the appliances and items ******, it becomes harder to replace as prices do not remain the same. But the fat cats go home to their cushy lives with their smart cars subsidised by Old Mutual, feeling 10 feet tall because business was good. Returning a premium, or all my premiums is never going to fix what Iwyze has done unless they take the moral road. So, would Iwyze ever correct my situation??? I think not. It would be admitting to an evil they fought for. Your tailored suits and leather car interior might set you apart in a world driven by financial gain, but you remain a common garden variety ****...living off suckers such as myself.
Soon I will stand with my placard at Old Mutual in Pinelands. Knowledge is power for trusting people, especially women in simi**** position as I am in.
Apologies at this stage has no value. It does not payout for the housebold items lost or my car being fixed. Each day that my car remains as is, it looses value. In desparation I tried to sell my car but potential buyers are reluctant once they see it. Each day I struggle to manage without the appliances and items ******, it becomes harder to replace as prices do not remain the same. But the fat cats go home to their cushy lives with their smart cars subsidised by Old Mutual, feeling 10 feet tall because business was good. Returning a premium, or all my premiums is never going to fix what Iwyze has done unless they take the moral road. So, would Iwyze ever correct my situation??? I think not. It would be admitting to an evil they fought for. Your tailored suits and leather car interior might set you apart in a world driven by financial gain, but you remain a common garden variety ****...living off suckers such as myself.
Soon I will stand with my placard at Old Mutual in Pinelands. Knowledge is power for trusting people, especially women in simi**** position as I am in.
