M
Mokgadi

1 reviews | Active since Jan 2024

31 Jan 2024, 17:28

The agent that did m...

The agent that did my quote used the wrong risk address, did not tell me about additional excess for accident withing certain hours and within 6 months of policy, he only used certain claims i had made and left out recent claims …the misrepresentation of information in order to get client cheaper quote is unacceptable as this will cause them to decline claims and a later stage

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Replies (1)
iWYZE
iWYZE's reply01 Feb 2024, 15:24
Official
Good day Mokgadi,  We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the sales department to assist further.  Regards The iWYZE Team