LN
Lulama N

1 reviews | Active since Feb 2019

23 Aug 2019, 14:53

Terrible service from iWyze

Took iWyze insurance on a car registered under my mother's name. Today they called me because somehow their agent or whoever missed this part. I had already cancelled my other insurance and the person who called me did not even have a suggestion like lets re-register the policy under your mother's name like we did before and make you regular driver. Luckily my other insurance took me back.

0
Replies (1)
iWYZE
iWYZE's reply26 Aug 2019, 08:32
Official
 Dear Lulama,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team