Terrible service - Debit Order still not processed

I am battling to get my car insurance debit order processed by Iwize.

Since last year October iWize has not debited my account.Everytime I call the contact centre, Im told the problem is within the account department.

why is iWize not debiting my account, im appauled by their lack of communication.

I have to constantly call them and remind them to debit my car insurance.

I have left countlees, telephone messages, still no assistance.

Terrible service indeed, I have contact iWize every month end and ask them to debit my bank account still no luck to date.