MB
Mukesh B
1 reviews | Active since May 2012
12 Apr 2021, 10:47
terrible service
Terrible service I signed up with Iwyze based on the premium and ever since then I was struggling to get my documents uploaded I had to send my inspection and tracking certificates a few times and I eventually just cancelled my insurance with them and even when calling in to cancel to my shock the documents had still not been uploaded. I called a few times to try to resolve the issue the consultants on the phone are not helpful either and they do not call back, based on this I can't imagine how one would strugle to submit a claim if this is the type of service you get to just sign up!
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Replies (1)iWYZE's replyOfficial
12 Apr 2021, 11:09Dear Mukesh
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalize it as soon as possible.
Regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalize it as soon as possible.
Regards
The iWYZE Team
iWYZE's reply12 Apr 2021, 11:09
Official
Dear Mukesh
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalize it as soon as possible.
Regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalize it as soon as possible.
Regards
The iWYZE Team
