LF
Lynn F
1 reviews | Active since Feb 2015
29 Oct 2020, 14:05
Terrible Service
Waiting THREE months for an insurance claim to be settled.
Helpful (0)
Replies (1)0
Replies (1)
iWYZE's replyOfficial
29 Oct 2020, 17:00Dear Lynn Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | Old Mutual Insure Retail
Consultant: Complaints Claims | Old Mutual Insure Retail
iWYZE's reply29 Oct 2020, 17:00
Official
Dear Lynn Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | Old Mutual Insure Retail
Consultant: Complaints Claims | Old Mutual Insure Retail