MH
Maria H

1 reviews | Active since Dec 2017

05 Dec 2017, 12:24

Terrible claims experience.

One has to continuously follow up with iwyze, they never respond after promising a call back, its taken iwyze months for a cellphone repair claim, 2 weeks just to collect it & another to respond that they have approved the claim & to expect a call from repairer. Another week gone with no response, lack of empathy & concerned when i do follow up. Fed Up.

0
Replies (1)
iWYZE
iWYZE's reply05 Dec 2017, 14:50
Official

Dear Maria Hlonipho

We regret to learn that our service has disappointed you. We note the contact number provided is incorrect as an attempt has been made to contact you.

Regards

The iWYZE Team