MM
Mduduzi M

1 reviews | Active since Dec 2016

12 Dec 2019, 16:51

Taking too long or will it ever happen?

I lodged a claim February 2019..today is 12 December 2019., almost the whole year. We have never missed a premium and we are still paying monthly. The excuses have been very lame as they always talking about part availability. Not even willing to meet us half way by providing a hired vehicle. In the meantime we have to continue waiting while paying these huge premiums monthly. We were fools to sign up with this **** of a company.

0
Replies (1)
iWYZE
iWYZE's reply13 Dec 2019, 08:18
Official
 Dear Mduduzi,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team