Sub-standard service

The only reason I'm still with Iwyze is their low premium. Otherwise the service I'm getting is deterioting by the day. Firstly, four months ago I submitted a claim for an accident. The process was not so smooth and after that they appointed Dube Auto Body for repairs. After a very long time I got back the vehicle with defective work. The bumber was not properly fitted and the bonnet has a huge gap on the sides making it look like it's not closed. They tried to adjust the bonnet but did not come right. It looks the bonnet itself is defective. They said the bumber was caused by the after market part they used and they would contact iwyze and arrange for a genuine part. I never heard from them again.

Secondly, yesterday I experienced an electrical problem at home and called iwyze for assistance. The service provider came but seemed to be clueless about the problem. I am currently in the worst position. I think there's something seriously wrong about the appointment of service providers by Iwyze.