Stormdamage

I insured my property with Iwize in 2014 extensively against all risk. I was contacted by their assesor who inspected my property in Kameeldrift to document all buildings fences etc. this was according to them to prevent any discrepancies in event of a claim. I was asked what the height of my boundary walls was and i told them 2.5 meters because of high risk. They said i would be advised if i need to change or rectify anything they deemed necessary. I was never again contacted by them. On 4 February 2015 at 5 pm a storm damaged a portion of my boundary wall an destroyed my electeic fence which i reported to them spoken to Emma. She promised to phone me the next morning. They never contacted me since. Their service provider for electric fencing phoned 6/02 and informed me he coul only fix the fence the next week friday leaving me exposed to crime. This was not acceptable. I fixed it myself at own expense. Their arrogant provider to fix the wall did an inspection on 5/02 and left. I waited till 6/02 and phoned iwize left 2 messages no feedback. Phoned9/02 left message no feedback. Phoned 10/02 spoke to supervisor Vanessa told me they are not fixing the wall. No response from them