Still no assitance and movement

I am really losing my head now with the level of incompetence I am getting from my claim. I have tried to be as patient as I can be, but you guys do not take is seriously. I have done two assessments on my car and now I have been told that the assessors did not take enough pictures and I might need to go back. I am getting tired of this. How these assessors you use not trust their own people. My car repairs have been stalled now because of people who do not want to do their jobs properly. All I need from IWYZE is to stick to their end of the bargain so that I can fix my car as urgently as possible, but this keep on being dragged and dragged. Can someone please speak with whoever to make things faster. Mbali is so relaxed with this whole situation, like this is not affecting her much, so why should she bother. I am tired now. I have tried to be proactive, sent all that I can to assist with this process, but the train stops with you guys, it has been too long now and this is not on. I am not happy with your service at all, it is very disappointing, and I regret having signed up with you now. Can someone be on the assessors case to actually do their job. COME ON NOW!!!!