OM
Ogopoleng M
1 reviews | Active since Jul 2015
02 Feb 2016, 14:28
Still Billed For Closed Account
My property was insured by iWYZE. When I moved and decided to rent out the property I was informed that iWYZE does not cover rented property. I therefore cancelled the insurance and was refunded a portion of my December premium. In January, money was deducted by iWYZE from my account even though the insurance was cancelled. I have sent emails to them to refund me yet I get no response. <br> <br> SIES ON YOU OLD MUTUAL!
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Replies (2)0
Replies (2)
iWYZE's replyOfficial
02 Feb 2016, 14:49Hello CodeBlack,
We are sorry to learn that you are unhappy with the service that you have received from Old Mutual iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref is MF-***.
We can confirm that your matter has been escalated to our Client Services Specialist to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
We are sorry to learn that you are unhappy with the service that you have received from Old Mutual iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref is MF-***.
We can confirm that your matter has been escalated to our Client Services Specialist to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
iWYZE's reply02 Feb 2016, 14:49
Official
Hello CodeBlack,
We are sorry to learn that you are unhappy with the service that you have received from Old Mutual iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref is MF-***.
We can confirm that your matter has been escalated to our Client Services Specialist to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
We are sorry to learn that you are unhappy with the service that you have received from Old Mutual iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref is MF-***.
We can confirm that your matter has been escalated to our Client Services Specialist to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
iWYZE's replyOfficial
02 Feb 2016, 14:49Hello CodeBlack,
We are sorry to learn that you are unhappy with the service that you have received from Old Mutual iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref is MF-***.
We can confirm that your matter has been escalated to our Client Services Specialist to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
We are sorry to learn that you are unhappy with the service that you have received from Old Mutual iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref is MF-***.
We can confirm that your matter has been escalated to our Client Services Specialist to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
iWYZE's reply02 Feb 2016, 14:49
Official
Hello CodeBlack,
We are sorry to learn that you are unhappy with the service that you have received from Old Mutual iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref is MF-***.
We can confirm that your matter has been escalated to our Client Services Specialist to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
We are sorry to learn that you are unhappy with the service that you have received from Old Mutual iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref is MF-***.
We can confirm that your matter has been escalated to our Client Services Specialist to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team