1 reviews | Active since Nov 2009
STIL BILLING ME *******LY, 4 MONTHS LATER
<p>Please also refer to my previous complaint a month ago, which still has not been resolved.</p> <p>I have cancelled with IWYZE on phone three times, by email once, I have had Jabu Shabangu tell me that it is cancelled, Rodwell from the iWYZE team has posted on Hello Peter to tell me this issue will be resolved. I have had numerous "client service" representatives tell me my policy has been cancelled. And yet here we are, the FOURTH month of ******* billings. Are you guys going to lie to me again?</p> <p>I have been billed not only for insurance that I cancelled on 28th October, but I have also been charged by my bank for my debit order fees. Not to mention the overseas calling fees I've incurred AS WELL AS MY TIME!!!</p> <p>I need YET ANOTHER refund. I need compensation for my bank charges. I need compensation for my time lost.</p> <p>If I see fees coming off my account in February, legal action will be taken.</p>
Hi Alexa,
We take note of your matter and have escalated back to Jabu to investigate why another premium was deducted after the cancellation was done. We will revert back with the outcome and your refund will be processed ASAP.
Best regards,
Rodwell
iWYZE.
Hi Alexa,
We take note of your matter and have escalated back to Jabu to investigate why another premium was deducted after the cancellation was done. We will revert back with the outcome and your refund will be processed ASAP.
Best regards,
Rodwell
iWYZE.
Rodwell, as I suspected you have provided a cursory response which is in essence a lie. Where is my refund??? Where is any contact regarding the matter. I have not heard a single thing. It has been a week. My money has not been refunded. How do I know when this nightmare will end? I haven't even owned the car that I am still paying insurance on for four months!!!
Rodwell, as I suspected you have provided a cursory response which is in essence a lie. Where is my refund??? Where is any contact regarding the matter. I have not heard a single thing. It has been a week. My money has not been refunded. How do I know when this nightmare will end? I haven't even owned the car that I am still paying insurance on for four months!!!