Stay away from this entry level insurers
What a sham, selling themselves off as Old Mutual, ppl stay away from this entry level wannabe insurance. I never take canvassing calls but underway on a long trip I decided to entertain the call centre sales agent and ended up dropping my car insurance as the offer was just to good to let go. Short story Idid a claim and it turned into a nightmare of interrogation and ************. The claim was not honored, the policy cancelled, my name tarnished and to add insult to injury they even gave a review on my credit score although the case is still with the ombudsman. STAY AWAY STAY AWAY the saving is not worth dealing with these people.
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Replies (3)
iWYZE's replyOfficial
08 Jan 2021, 10:12Dear Heinz
We acknowledge receipt of the complaint and the contents have been duly noted.
We confirm that whilst the matter is being adjudicated with the Office of the Ombudsman for Short term insurance, as per their rules, we cannot discuss the complaint and the merits any further, Any correspondence has to go through their office.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents have been duly noted.
We confirm that whilst the matter is being adjudicated with the Office of the Ombudsman for Short term insurance, as per their rules, we cannot discuss the complaint and the merits any further, Any correspondence has to go through their office.
Regards
The iWYZE Team
iWYZE's reply08 Jan 2021, 10:12
Official
Dear Heinz
We acknowledge receipt of the complaint and the contents have been duly noted.
We confirm that whilst the matter is being adjudicated with the Office of the Ombudsman for Short term insurance, as per their rules, we cannot discuss the complaint and the merits any further, Any correspondence has to go through their office.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents have been duly noted.
We confirm that whilst the matter is being adjudicated with the Office of the Ombudsman for Short term insurance, as per their rules, we cannot discuss the complaint and the merits any further, Any correspondence has to go through their office.
Regards
The iWYZE Team
's updateReviewer Update
22 Jun 2021, 20:57Yes and it has been 10 months and the complaints against iWyze is escalating, hiding behind the might of Old mutual.
's update22 Jun 2021, 20:57
Reviewer Update
Yes and it has been 10 months and the complaints against iWyze is escalating, hiding behind the might of Old mutual.
iWYZE's replyOfficial
23 Jun 2021, 10:55Dear Heinz
Whilst we are sensitive to the inconvenience you have incurred, we would suggest that you follow up with the Ombudsman specialist who is handling your matter. The assigned individual would be able to provide you with the updates you require.
Kind regards
The iWYZE Team
Whilst we are sensitive to the inconvenience you have incurred, we would suggest that you follow up with the Ombudsman specialist who is handling your matter. The assigned individual would be able to provide you with the updates you require.
Kind regards
The iWYZE Team
iWYZE's reply23 Jun 2021, 10:55
Official
Dear Heinz
Whilst we are sensitive to the inconvenience you have incurred, we would suggest that you follow up with the Ombudsman specialist who is handling your matter. The assigned individual would be able to provide you with the updates you require.
Kind regards
The iWYZE Team
Whilst we are sensitive to the inconvenience you have incurred, we would suggest that you follow up with the Ombudsman specialist who is handling your matter. The assigned individual would be able to provide you with the updates you require.
Kind regards
The iWYZE Team