1 reviews | Active since Mar 2024
STAY AWAY
NONSENSE RETENTION PROTOCOL I called to cancel my policy today on the 18/03, with the cancellation date to be on the 31/03 as my new cover starts on the 01/04 with a way better insurer, the guy i spoke to said that the cancellation is 31 days from the date of request , i tried to argue the logic, however he just says " as per contract" as if I'm an *********** fool, I work in the Insurance sector and i know he is spitting absolute dog **** from his mouth.
He asked why i am requesting the cancellation, I explained, poor service when i had an indecent and was stuck on the side of the road during the night . I also explained the issue of their prices being nonsense. the guy just says " ok"
Usually id defend the company when people speak bad about them, now I understand.
We sincerely apologize for your frustration regarding your policy cancellation and previous service experience. We understand how important a smooth and transparent process is, and we regret any inconvenience caused.
We have reviewed your request, and our team is currently attending to it. A consultant will reach out to you shortly to provide further assistance and clarity regarding your cancellation.
We appreciate your feedback and the opportunity to improve our service. Please let us know if there’s anything else we can assist you with.
Regards,
The iWYZE Team
We sincerely apologize for your frustration regarding your policy cancellation and previous service experience. We understand how important a smooth and transparent process is, and we regret any inconvenience caused.
We have reviewed your request, and our team is currently attending to it. A consultant will reach out to you shortly to provide further assistance and clarity regarding your cancellation.
We appreciate your feedback and the opportunity to improve our service. Please let us know if there’s anything else we can assist you with.
Regards,
The iWYZE Team