Slow/Poor Service

<p>too quick to get a new sale to slow to assess or to respond to ones important query relating a claim. Claims department are not working on weekends why i don't understand, we need fast and efficient service I was involved in a serious accident on Saturday the 29 of the 10th/16 that almost took other People's lives at n1, my car was spinning from slow lane to fast lane after the crash and as I called them they telling me to call Monday which is pretty useless and claptrap! I was angry because I nearly got injured and my neck was painful later there-off. When you call the contact center they just rude all the flipping time I call and don't acknowledge ones incident is like when they receive a call is like telling one to go wash the dishes. Iwyze needs to improve its service!, or will lose clients. </p>