Shocking service

<p>I opened a home insurance policy few months back then started having problems with my bank account in June contacted iwyze wanting to pay premiums outstanding as payment did not go off she advised that there is no need to do that as if you dont pay you not covered for that month i now phoned today to ask why they did not deduct yet just to be told policy was cancelled eralier in the month without any notice and also to top it all off i advised the consulted she needs to reinstate policy as i have contacted them in june and this is what i was advised when i wanted to pay she places me on hold for sometime then comes back asking me if the house is in my name i say no now all of a sudden policy needs to be redone because they need the policy in my mothers name as it is her house i then asked her so why did your consultant who called me to confirm policy details enitialy not advise any of that she could not answer instead spoke on about how i need to get my mother on the phone because they need to speak to her bladdy ridiculous i would say as they accepted my payment for months without knowing in whos name the house is as i did it online and there is no question of who the owner of the property is im sorry im not going to lkose the money i paid just because they are *********** and i dont see why my mother has to do the quote as she knows nothing about insurances and **** shes old i deal with such things....So Iwyze u decide you reinstate my policy with the details you have and deduct you money from the banking details you have or you pay my premiums back for the months ive paid and i take my service else where its simple</p>