SHOCKING SERVICE!

<p>4 weeks post MV accident and we are STILL waiting for approval to proceed with repairs. The call centre was called 10 minutes after the accidet to request approval for towing. Verbal approval was given and now iWYZE say "they lost the recording". They are now refusing to pay for towing and expect us to fork out R6K because of their lack of professionalism...</p> <p>Once our vehicle is repaired we WILL be changing insurers. </p>