Shocking expirience

This is probably the worst service i have ever received in my life, not only does IWYZE make you wait for ever, the consultants are also rude. I logged a scratch and dent claim for 2 of my cars, by the way i have 4 cars insured with Iwyze, this was done on the 13th Jan. Several emails including quotes have since been sent to try and get this through on the system, but with no sucess. To date my claims are still not approved, i am being sent from pillar to post, the consultants are very *********** and they keep on telling me that they could not come back to me because they have high call volumes and there is only one person working in this department.

I am beyond shocked with this service , the first lady i spoke to on the 14th Jan was Nomsa (REF ***) and she was of no assistance and then i spoke to a Portia (REF no ***) and she was just as full of excuses.

I promise you, it does not get worse than this, i think its time i go back to my old insurance(Momentum), i never had issues with them.

Thanks and regards Amon