SHOCKING CUSTOMER CARE

To All Who read this review:

Please be advised not to take any insurance or VAPS with iWyze. They quick to take your premiums every month, but when you need to claim nobody gets back to you. Their service is really absolutely appalling. Desiree, call centre agent, drops the call or all she can advise is that Tiaan will give me a call back. Tiaan could have died for all I care. iWyze don't even amend terms and conditions or premiums after VAT change. They just increase the premium without even sending it to me in black or white. I even tried calling them to see if they could reduce the premium, but they said no. They aren't even willing to bend backwards for their clients.