Shiiii services and harassment

First of all call center lady by the name of zanelle or something, can not speak properly, lacks the commen sense to listen properly, I asked a question repeatedly and still she never answered it she kept speaking about something else second the manager is just as ****ed up as she is, starts running her high horse off "don't scream at me " gives the phone back to the trainee

Please if you can't do your job properly then please leave it aint for you my darling Please teach your employees the customer care services thank you And zanele or lerato please do your job properly