Sharon on WhatsApp was fantastic and very helpfull

Sharon on WhatsApp was fantastic and very helpfull. To send an email to customer service however seems to disappear into a black hole with zero response or a knowledgement that a mail was received. The iWyze app is so frustrating to use and not user friendly like the one from outsurance for example. Why can’t you have facial recognition login. Everytime ID and onetime pin. You click and it leaves the app you have to sign in again. The buttons to click and perform an action is not working. You cannot update any details.