**** service from Iwyze

We have been trying to get a claim settled since Dec 2024 following damage sustained to our roof tiles as a result of a storm. We have followed up on numerous occasions to get an assessor out. Eventually one went to our house at the end of March. We have now been informed that our claim has been rejected as we have tenants living in the house. What do tenants have to do with storm damage suffered??!!! And then Iwyze proceeds to increase our premium because we lodged a claim - despite the fact that Iwyze never honoured the claim. Poor show, Iwyze!!