****med by iwyze

On the 8th of September while I was in hospital my car was broken into, I called iwyze and the requested I send pictures of the damage of which I did, my main concern was the broken window as I was afraid they myt come back and do more damage. Consultant from iwyze called to say my access is R4500 for a broken window but my contract states R980. When I corrected her she said she will speak to her manager and get back to me. I received a call from autoboys on the 22/09/2021 to say they are still waiting for my window meaning had I not fixed the window myself my car would still be parked at home with a broken window and probably more damages.

I want iwyze to refund me the money spent on the window because I don't believe I had to take a loan while I pay for insurance. This morning surprisingly I got a SMS saying my insurance will now be R1509 how can the price go up without them calling me and me agreeing to anything.