MJ
Mamello J
1 reviews | Active since Dec 2016
09 Jun 2022, 10:16
**** insurance company
Been with Iwyze for a year! They sent me an email increasing my premium by R100 I then called them they now decreased it by R20 from my previous. I had called a couple of months ago to cancel and I was told my premium would be reviewed in Jun and I shouldn’t cancel not only that the consultant who was helping me even got my night time address incorrectly even though I repeated. Very bad customer service I am actually shopping for car insurance
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Replies (1)iWYZE's replyOfficial
09 Jun 2022, 15:37Dear Mamello
We acknowledge receipt of your complaint and the contents are duly noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly escalate your concerns to our complaints team for investigation.
Regards
The iWYZE Team
iWYZE's reply09 Jun 2022, 15:37
Official
Dear Mamello
We acknowledge receipt of your complaint and the contents are duly noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly escalate your concerns to our complaints team for investigation.
Regards
The iWYZE Team
