BM
B'trice Mathebula

1 reviews | Active since Nov 2018

25 Jul 2020, 10:04

Rude Service Advisor Zack

I requested a call back for car insurance as I wanted cover. I received a call back today around 9:45 from a rude lad called Zack. He told me they don't insure 2 cars if they are not at the same address. I said it's fine he can create a quote for me for 1 of my cars. Throughout the call he was disinterested and rude. At the end of the quote I told him I was not interested he asked me what was the purpose of us creating the quote alluding that I wasted his time. He's rude and doesn't have any customer relations.

0
Replies (1)
iWYZE
iWYZE's reply25 Jul 2020, 12:36
Official
Dear B'trice
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the complaint to the relevant department for assistance.
 
 Regards
 The team at iWYZE