dS
daphney S

1 reviews | Active since Feb 2013

08 Feb 2016, 15:44

Rude consultant - IWYZE

I was doing on-line building quotation request when i receive a call from one of iwyze consultant who i could not get his name, he asked me the year model of my car and i asked him why he is asking me about the car information while i have been completing building information on-line? and asked him why he did n't check what the quote request was for before he could make a call, and he gave me a rude response and said he can not assist me cause i think he assume the call is for a car insurance and banged the phone on my ear.

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Replies (1)
iWYZE
iWYZE's reply09 Feb 2016, 12:43
Official
Hello sethomd,

Thank you for taking the time to write to us.

We apologise for the bad experience and take our commitment of good service very seriously.

Your complaint has been escalated to the Sales Dept. and we will be in contact with you.

Should you have any queries please email ***.

Best Regards
Tasmin
iWYZE Team