NZ
Nomalungelo Z

1 reviews | Active since Jul 2013

05 Jul 2024, 11:26

Rude consultant

Kholeka from Iwyze is rude. A client has every right to ask questions about their cover and receive proper answers, not what she did. I will never tolerate rudeness from anyone. I have never claimed from this insurance and I asked a question and this person thought she should educate me about investments and further diagnosed me psycholpgically. What the hell??

0
Replies (1)
iWYZE
iWYZE's reply05 Jul 2024, 11:50
Official
Good day Jonty Nomalungelo,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team