pD
phoziswa D
1 reviews | Active since Mar 2013
09 Apr 2024, 16:28
RUDE CLAIMS DEPARTMENT IWYZE
I JUST RECEIVED A CALL REGARDING A CLAIM I PUT THROUGH IN MARCH FOR MY DAUGHTERS LAPTOP . DID THE CONSULTANT NOT TALK OVER ME AND DENIED RECEIVING MY DOCUMENTS WHICH I CAN CONFIRM . 20 March at 9:32am to Siphiwe Shabangu via my Gmail account today they claim they never received them
WHEN I ASKED HER TO NOT TALK OVER ME , SHE CONTINUED . BARKING LIKE A "LIL Chihuahua" in my ear .
I ENDED UP DROPPING THE CALL AS I WILL NOT BE DISRESPECTED LIKE THAT . CLAIM NUMBER ***
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Replies (2)
iWYZE's replyOfficial
09 Apr 2024, 17:41Good day phoziswa,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply09 Apr 2024, 17:41
Official
Good day phoziswa,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
pD
phoziswa D's updateReviewer Update
10 Apr 2024, 17:53Thank you Keith for calling me and doing a follow up on my claim .
Listening and getting the information required was all I needed to be done . I look forward to the claim being resolved .
Claim number ***
Listening and getting the information required was all I needed to be done . I look forward to the claim being resolved .
Claim number ***
pD
phoziswa D's update10 Apr 2024, 17:53
Reviewer Update
Thank you Keith for calling me and doing a follow up on my claim .
Listening and getting the information required was all I needed to be done . I look forward to the claim being resolved .
Claim number ***
Listening and getting the information required was all I needed to be done . I look forward to the claim being resolved .
Claim number ***