Rude Agents at iWize & Terrible Service

An iWize client knocked my car (Ford Ranger) which I use for work. As a Third Party Claimant, I've received terrible treatment from iWize. It's almost a month now and my car is not fixed, no updates.

I'm sent to deal with four different people already. The last agent I spoke to today Buntu Tshika gave me a terrible attitude. So rude to a level of telling me that it's not his problem Tham I'm losing income not having my car. And falsifying dates (which are on record via email). And evening telling me we must end this call. I the meantime I'm unable to work and am losing income. I'm never joining iWize. Even their client who knocked me said he intends on leaving iWize after this claim. iWize needs to treat 3rd party Claimant with respect too. And that guy Buntu Tshika needs training on how to speak to clients.