1 reviews | Active since Dec 2020
Roadside assistance during an emergency non existent r
I would recommend female drivers to look somewhere else to insure yourselves in case you need roadside assistance. Iwyze and their providers totally unreliable in an emergency.
Had a tyre puncture as before it got dark called Iwyze at 17:20 requesting assistance with tyre. I can change my tyre but opted not to just it was getting dark and was avoiding people seeing it was a female stuck. Iwyze told me all their service providers within 40 km radius were either not answering their calls or did not have available trucks. The provider they found more than 40 km away cancelled on me when I thought he was about to arrive. I was first assisted by the police who escorted me to the nearest gas station. After 2 hours my family members who were 70 km away from me arrived to assist me . Iwyze and their providers are unreliable, will not minimise your safety risk during an emergency.
Rather try another insurance company.
Planning to cancel my policy with them as soon as I find an alternative insurer after 13 years of loyalty with no claim
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. . Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. . Kind regardsThe iWYZE Team
AA who I had contacted for assistance but cancelled when their ETA was the same as that of family called me yesterday evening to find out if I was still safe and if my family had arrived .
I did not receive one single call from Iwyze to check if I was safe.
AA who I had contacted for assistance but cancelled when their ETA was the same as that of family called me yesterday evening to find out if I was still safe and if my family had arrived .
I did not receive one single call from Iwyze to check if I was safe.
