Rejected insurance claim for a brand new car

Item: iWYZE
Rating: 1
Author: Risuna B

My sister took a comprehensive cover with iwyze for a bramd new car about few montha ago. She had an accident last week and they are refusing to pay her claim, they claim the car was never inspected but the car was brand new and the dealership can validate that. Iwyze is being unfair and insensitive since she signed up for the insurance before collecting the car. I need Iwyze management to come forth and say it to our faces because they are *****.

Helpful (0)

Replies (2)

iWYZE's replyOfficial

10 Feb 2024, 13:21

Good day Risuna B,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team

iWYZE's reply10 Feb 2024, 13:21

Official

Risuna B's updateReviewer Update

03 Apr 2024, 13:37

Morning

Here are the details as requested:

Policy number: ***

Mmabatho Precious Tiny Shakoane
ID no: *** 081

My sister srill waiting for Iwyze to call to this day!!

Risuna B's update03 Apr 2024, 13:37

Reviewer Update

Morning

Here are the details as requested:

Policy number: ***

Mmabatho Precious Tiny Shakoane
ID no: *** 081

My sister srill waiting for Iwyze to call to this day!!